Refund Policy

Investments made through InvestHaat are subject to the following refund policy: 48-Hour Cooling-Off Window: You may cancel any investment within 48 hours of the transaction for a full refund. To initiate, email support@investhaat.in with your transaction ID. Campaign Not Funded: If a startup's campaign does not reach its funding goal by the campaign end date, all investments in that campaign are automatically refunded to the investor's Haat Wallet within 3–5 business days. Campaign Cancelled by Startup: If a startup withdraws its campaign before completion, all investors receive a full refund within 3–5 business days. Campaign Rejected by Admin: If InvestHaat's compliance team rejects a startup (due to fraud, misrepresentation, or regulatory issues), all investments are refunded within 5 business days. After 48 Hours — No Refund: Once the 48-hour cooling-off period ends and none of the above conditions apply, investments are non-refundable. This is because the funds are committed to the startup's campaign and may have already been disbursed.

Monthly subscriptions are billed at the start of each billing cycle and are non-refundable once the billing period has started. If you cancel your subscription, you will retain access until the end of the paid period. No partial refunds are issued for unused days. Annual plans may receive a pro-rated refund for unused months if cancelled within 30 days of the annual billing date. After 30 days, annual plans are non-refundable.

If you paid for a mentor session that was cancelled by the mentor: you receive a full refund to your Haat Wallet within 24 hours. If you cancel more than 12 hours before a session: full refund to Haat Wallet. If you cancel within 12 hours of a session: 50% refund. No-show (you do not attend the session): no refund.

Payments made to service providers are governed by the specific project agreement between you and the provider. InvestHaat acts as a marketplace and is not a party to service agreements. InvestHaat may mediate disputes between founders and providers but does not guarantee refunds from providers. For milestone-based projects, InvestHaat's escrow holds payment and releases it only on milestone completion. If a provider fails to deliver a committed service, contact support@investhaat.in. InvestHaat will review the case and, if the provider is found at fault, may take action including withholding future payouts.

Funds in your Haat Wallet can be withdrawn to your registered bank account at any time, subject to KYC completion. Wallet withdrawals are processed within 2–5 business days. Minimum withdrawal: ₹100. There is no fee for wallet withdrawals. Refunds from cancelled investments, subscriptions, or sessions are credited to your Haat Wallet, not directly to your bank account. You can then choose to keep funds in the wallet or withdraw.

Email: support@investhaat.in Subject: Refund Request — [Your Transaction ID] Include: Your registered email, transaction ID, amount, date, and reason for refund We respond within 2 business days. Eligible refunds are processed within 5–7 business days after approval.